We created this page in an effort to answer some of the most common questions concerning the Olympia’s move to the Orange County Convention Center and Hyatt Regency Orlando in Orlando, FL. Please note that this venue change is for 2020 only.
2020 OLYMPIA PAY-PER-VIEW
Q: I’m having trouble signing up or logging in to the pay-per-view. Where can I find help?
A: You can get help for sign up, login, and other technical problem at https://www.olympiaproductions.com/help.
2020 OLYMPIA LOCATION & SCHEDULE
Q: The 2020 Olympia has changed locations again. Why did this happen?
A: Recent announcements by the Nevada Governor have forced Las Vegas venues to invoke crowd restrictions limiting audiences to only 250 spectators, forcing most ticket holders to stay home. In an effort to protect the interests of the fans, Olympia Weekend will instead be held in Central Florida at the Orange County Convention Center, located in the heart of Orlando.
Q: Will the 2021 Olympia return to Las Vegas?
A: We will announce plans for 2021 in the coming weeks.
Q: Now that the 2020 Olympia will be held at the Orange County Convention Center in Orlando, FL, has the schedule changed?
A: Great news! The dates and schedule of the 2020 Olympia will remain exactly the same. You can access the schedule via this link: https://mrolympia.com/weekend-schedule.
OLYMPIA VIP CUSTOMERS
Q: I’ve already purchased a 2020 VIP package for the Planet Hollywood, and I would still like to attend now that it has been moved to Orlando, FL. Do I need to do anything?
A: Great news! VIP packages purchased for the Zappos Theater at Planet Hollywood will remain valid at the Orange County Convention Center in Orlando, FL. No action is required on your part.
Q: I’ll be attending the 2020 Olympia in Orlando, FL. Where will I be sitting?
A: Because of the short timeframe, exact seating assignments and this year’s floor plan will not be emailed to each VIP ahead of time. Please be assured, however, that careful consideration is being taken to ensure that your seating priority remains the same in this location. We’ve got you covered!
Q: I’ll be attending the 2020 Olympia in Orlando, FL. When will I receive my VIP packages?
A: Because of the short timeframe, VIP packages will not be mailed. Instead, ALL VIP packages will be available for pick up in Orlando. The days, times, and location for VIP package pick up can be found at the following link: https://mrolympia.com/vip-package.
Q: I’ve already purchased a 2020 VIP package for the Planet Hollywood in Las Vegas, but I cannot attend at the Orange County Convention Center in Orlando. How and when can I get a refund?
A: You may request a refund by sending an email to VIP@MrOlympia.com. Refund requests must be received by December 1st. Your refund will then be processed within 7-10 business days of when it is received. This process has been mandated by our credit card processor, so we thank you in advance for your understanding. You also have the option of transferring your purchase to 2021, which will allow you to maintain your seating priority for next year. Please email VIP@MrOlympia.com for more information.
Q: I would like to purchase a VIP package for the 2020 Olympia at the Orange County Convention Center. How and when can I do that?
A: VIP packages for the 2020 Olympia are currently sold out, however you my add your name to our waiting list by emailing VIP@mrolympia.com and we will contact you as spots open up.
TICKETS PURCHASED VIA TICKETMASTER
Q: I’ve already purchased a 2020 Finals ticket for the Zappos Theater at Planet Hollywood through Ticketmaster. What will happen now?
A: All orders for the Zappos Theater at Planet Hollywood are being cancelled and refunded to your credit card directly by Ticketmaster. This will happen automatically and does not require you to submit a request. If you would like to attend the 2020 Olympia in Orlando, FL, new tickets will need to be purchased. Please see below.
Q: I would like to purchase Finals tickets for the 2020 Olympia at the Orange County Convention Center in Orlando, FL. How and when can I do that?
A: Tickets for the Orange County Convention Center in Orlando, FL will be available to purchase soon, via this link: https://mrolympia.com/ticket-type. Please continue to monitor our social media channels for updates on when tickets become available.
EXPO PASSES / FAN PAVILION INFO
Q: Will there be an Expo at the Orange County Convention Center in Orlando, FL? If so, will I need to purchase tickets?
A: The Olympia Expo has been replaced this year with the all-new Olympia Fan Pavilion, located on site at the Orange County Convention Center in Orlando, FL. There is no charge for entry into the Fan Pavilion, so tickets are not required. VIPs and Insider Club Members will receive early entry.
INSIDER CLUB MEMBERSHIPS
Q: I’ve already purchased a 2020 Insider Club Membership for Planet Hollywood in Las Vegas, and I would still like to maintain my membership and attend at the Orange County Convention Center in Orlando, FL. Do I need to do anything?
A: Great news! Your Insider Club Membership will remain valid at the Orange County Convention Center in Orlando, FL. No action is required on your part.
Q: I’ve already purchased a 2020 Insider Club Membership for the Planet Hollywood in Las Vegas, but I cannot attend at the Orange County Convention Center in Orlando, FL. How and when can I get a refund?
A: You may request a refund by sending an email to VIP@MrOlympia.com. Refund requests must be received by December 1st. Your refund will then be processed within 7-10 business days of when it is received. This process has been mandated by our credit card processor, so we thank you in advance for your understanding.
Q: I would like to purchase an Insider Club Membership for the 2020 Olympia at the Orange County Convention Center. How and when can I do that?
A: Insider Club Memberships for the 2020 Olympia are currently sold out.
AMATEUR OLYMPIA TICKETS
Q: I’ve already purchased a 2020 Amateur Olympia ticket for the Criss Angel Theater at Planet Hollywood using Ticketmaster. What will happen now?
A: All orders for the Criss Angel at Planet Hollywood are being cancelled and refunded to your credit card directly by Ticketmaster. This will happen automatically and does not require you to submit a request. If you would like to attend the 2020 Amateur Olympia in Orlando, FL, new tickets will need to be purchased. Please see below.
Q: I would like to purchase an Amateur Olympia ticket for the 2020 Olympia at the Orange County Convention Center in Orlando, FL. How and when can I do that?
A: Tickets for the Amateur Olympia at the Orange County Convention Center in Orlando, FL will be available to purchase soon, via this link: https://mrolympia.com/ticket-type. Please continue to monitor our social media channels for updates on when tickets become available.
AMATEUR OLYMPIA REGISTRATION
Q: I’ve already registered to compete at the 2020 Amateur Olympia in Las Vegas, and would like to maintain my registration and compete in Orlando, FL. Do I need to do anything?
A: Great news! Your Amateur Olympia registration for Las Vegas will remain valid for Orlando, FL. No action is required on your part.
Q: I’ve already registered to compete at the 2020 Amateur Olympia in Las Vegas, but I am unable to compete in Orlando, FL. How and when can I get a refund?
A: Anyone who has completed a paid registration for Las Vegas, and is unable to compete in Orlando, FL, may request a refund by sending an email to amateur@MrOlympia.com. Refund requests must be received by December 1st. Your refund will then be processed within 7-10 business days of when it is received. This process has been mandated by our credit card processor, so we thank you in advance for your understanding.
HOTEL & TRAVEL
Q: I would like to book a room at the Hyatt Regency Orlando, the official 2020 Olympia host hotel. What do I need to do to book my room and receive a discounted rate?
A: We have arranged for a special room rate at the Hyatt Regency Orlando. Please visit our travel page via this link https://mrolympia.com/travel-accomodations to book your stay using the group discount code.