We created this page in an effort to answer some of the most common questions concerning the Olympia’s big move to Planet Hollywood in December on the Las Vegas Strip.
OLYMPIA VIP CUSTOMERS
Q: I’ve already purchased a 2020 VIP package for September, and confirmed my seating arrangements. Will my same seat(s) be assigned in the Zappos Theater at Planet Hollywood in December?
A: The seating layout for the Orleans Arena & Zappos theater are different, but your new seating assignment will be as close to your original one as possible. A seating map of the Zappos Theater and your new seating assignment will be emailed to you by the end of June.
Q: I’ve already purchased a 2020 VIP package for September, but I cannot attend in December. How and when can I get a refund?
A: You can request a refund by sending an email to VIP@MrOlympia.com after June 30th and before August 31st. Your refund will then be processed within 7-10 business days of when it is received. This process has been mandated by our credit card processor so we thank you in advance for your understanding. All refund requests received between June 30th and August 31st will be processed.
Q: I would like to purchase a VIP package for the 2020 Olympia in December. How and when can I do that?
A: The seating map for the Zappos Theater, and VIP package purchase buttons, will be live and activated via this link https://mrolympia.com/vip-package on June 1st. VIP availability is limited, and orders will be processed on a first-come-first-served basis.
TICKETS PURCHASED VIA TICKETMASTER
Q: I’ve already purchased a 2020 Finals ticket for September using Ticketmaster. What will happen now?
A: All orders for the previously scheduled September events will be automatically cancelled and refunded to your credit card directly by Ticketmaster. This will happen automatically and does not require you to submit a request.
Q: I would like to purchase a Finals ticket for the 2020 Olympia in December at Planet Hollywood. How and when can I do that?
A: Tickets for the Planet Hollywood events will go on sale on June 1st. Visit our ticketing page via this link https://mrolympia.com/ticket-type for updates, and click on the button for Finals Tickets to make your purchase.
EXPO PASSES
Q: I’ve already purchased a 2020 Expo pass for the Las Vegas Convention Center in September and would like to maintain my pass to attend in December. Do I need to do anything?
A: Great news! Your Expo pass for September will remain valid for the December Expo. No action is required on your part.
Q: I’ve already purchased a 2020 Expo pass for September, but I cannot attend in December. How and when can I get a refund?
A: Requests for Expo pass refunds can be made by emailing support@fevo.com. Be sure to include your name and order number in the email, and your refund request will be processed by Fevo.
Q: I would like to purchase a 2020 Expo pass for the 2020 Olympia in December. How and when can I do that?
A: Tickets for the Expo will go on sale on June 1st. Visit our ticketing page via this link https://mrolympia.com/ticket-type and click on the button for Expo Passes to make your purchase.
INSIDER CLUB MEMBERSHIPS
Q: I’ve already purchased a 2020 Insider Club Membership for September, and would like to maintain my membership and attend in December. Do I need to do anything?
A: Great news! Your Insider Club Membership for September will remain valid for December. No action is required on your part.
Q: I’ve already purchased a 2020 Insider Club Membership for September, but I cannot attend in December. How and when can I get a refund?
A: You can request a refund by sending an email to VIP@MrOlympia.com after June 30th and before August 31st. Your refund will then be processed within 7-10 business days of when it is received. This process has been mandated by our credit card processor so we thank you in advance for your understanding. All refund requests received between June 30th and August 31st will be processed.
Q: I would like to purchase an Insider Club Membership for the 2020 Olympia in December. How and when can I do that?
A: Insider Club Memberships for December will go on sale on June 1st. Visit our Insider Club page via this link https://mrolympia.com/Insider-Club to make your purchase. Insider Club Membership availability is limited, and orders will be processed on a first-come-first-served basis.
AMATEUR OLYMPIA TICKETS
Q: I’ve already purchased a 2020 Amateur Olympia ticket for September using Ticketmaster. What will happen now?
A: All orders for the previously scheduled September events will be automatically cancelled and refunded to your credit card directly by Ticketmaster. This will happen automatically and does not require you to submit a request.
Q: I would like to purchase an Amateur Olympia ticket for the 2020 Olympia in December. How and when can I do that?
A: Tickets for the Planet Hollywood events in December will go on sale on June 1st. Visit our ticketing page via this link https://mrolympia.com/ticket-type and click on the button for Amateur O to make your purchase.
AMATEUR OLYMPIA REGISTRATION
Q: I’ve already registered to compete at the 2020 Amateur Olympia in Las Vegas in September, and would like to maintain my registration and compete during the new dates in December. Do I need to do anything?
A: Great news! Your Amateur Olympia registration for September will remain valid for December. No action is required on your part.
Q: I’ve already registered to compete at the 2020 Amateur Olympia in Las Vegas in September, but I am unable to compete in December. How and when can I get a refund?
A: Anyone who has completed a paid registration for September, and is unable to compete in December, may request a refund by sending an email to amateur@MrOlympia.com after June 30th and before August 31st. Your refund will then be processed within 7-10 business days of when it is received. This process has been mandated by our credit card processor so we thank you in advance for your understanding. All refund requests received between June 30th and August 31st will be processed.
HOTEL & TRAVEL
Q: I’ve already booked a room at the Orleans Hotel for September. What do I need to do to cancel my reservation?
A: Please call the Orleans reservation desk at 800-675-3267 and cancel your reservation. There will be no penalty for cancellations.
Q: I would like to book a room at the Planet Hollywood, the official Olympia host hotel, for December. What do I need to do to book my room and receive a discounted rate?
A: We have arranged for a special room rate at Planet Hollywood. Please visit our travel page via this link https://mrolympia.com/travel-accomodations to book your stay using the group discount code, "SMOLY0". The Planet Hollywood is one of the best locations on the strip and these rooms are being offered at a significant discount, so we highly encourage you to take advantage of this opportunity!
Still have questions? Send us an email at Contact@MrOlympia.com and we will do our best to answer your questions as quickly a possible! We will continue to provide updates here at MrOlympia.com.
